What we collect
We may collect the following information: name; contact information including email address; demographic information such as postcode, preferences and interests; other information relevant to customer surveys and/or offers.
What we do with the information: We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal record keeping
We may use the information to improve our products and services We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Controlling your personal information
If you do not wish to receive promotional emails from us, please email us at firstname.lastname@example.org ask to be removed from our mailing list. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting unless you tell us that you do not wish this to happen.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible (please see the Contact Us page of this website for address details). We will promptly correct any information found to be incorrect.
The information contained in this website is for general information purposes only. The information is provided by Chandos Publications Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Every effort is made to keep the website up and running smoothly. However, Chandos Publications Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the nature, content and availability of other websites which are not under the control of Chandos Publications Limited. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
This website and its content is copyright of Chandos Publications Limited – © Chandos Publications Limited 2018. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following you may print or download to a local hard disk extracts for your personal and non-commercial use only you may copy the content to individual third parties for their personal and non-commercial use, but only if you acknowledge the website as the source of the material
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. If your item is not in stock, we will email you before deciding how to proceed. Chandos Publications Limited accepts no responsibility for books fraudulently purchased from its website.
There is no VAT on books bought in the UK.
Duty and Customs
We are not aware of any duty and customs charges that apply to our book sales. If any such charges arise, these are the responsibility of the purchaser. Payments will be made via PayPal which also accepts card payments
Returns should be discussed with Chandos Publications Limited. Please call our office on (+44) (0)7790 034930 or email us at email@example.com